Shipping policy

Shipping Policy

We currently ship to Australia, Canada, the United States, and New Zealand only. We do not ship to other international destinations at this time.

Processing time

Orders are processed and dispatched within 1–2 business days after payment confirmation.

Shipping rates

Shipping costs are calculated at checkout based on your delivery address and order details. We do not offer a fixed shipping rate.

Delivery times

Estimated delivery times vary by destination and the selected shipping service. Delivery estimates shown at checkout are provided as a guide only and are not guaranteed. Delays can occur due to carrier issues, customs processing, remote locations, or other factors outside our control.

Order tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number, where available.

Customs and import charges

For orders sent outside Australia, customs duties, taxes, and import fees may apply. These charges are the responsibility of the recipient and are determined by the destination country.

Lost or damaged orders

If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us at support@2fresh.com.au and we will work to resolve the issue.

Contact

For any shipping enquiries, please contact us at support@2fresh.com.au.